MEDADOM | Un médecin en vidéo

MEDADOM is a premier teleconsultation platform offering instant video consultations with healthcare professionals, providing a solution to the issue of medical desertification and overcrowding in emergency rooms. The service targets individuals aged three and above, addressing a wide scope of non-urgent medical needs such as urinary infections, hypertension, allergies, and various types of pain and discomfort.

Since its inception in 2019, the platform has facilitated over 2.8 million teleconsultations, with more than 700 doctors actively participating. Additionally, over 4,000 partner pharmacies and town halls are integrated within it, making this service widely accessible across the country.

The teleconsultation process is simple and user-friendly. Patients log in from their mobile or desktop devices, enter necessary medical information along with their Vitale card details, then promptly initiate a consultation with a health professional who offers diagnoses and advises on follow-up steps or referrals to specialists. Personal health data is managed with utmost confidentiality.

This service is not suitable for pediatric care for children under the age of 3 or for emergency situations. However, for those eligible, consultations align with sector 1 rates and are covered by social security and mutual insurance companies, utilizing third-party payments to simplify the process.

Healthcare providers available through the app are experienced, in-person practitioners trained in teleconsultation, ensuring high standards of medical care. The app operates seven days a week, from 8 a.m. to 11 p.m., offering flexibility and convenience for patients.

For further information or inquiries, users are encouraged to follow the service's social media channels and reach out through the provided contact options. With MEDADOM, professional medical advice is just a few clicks away, offering an efficient way to address health concerns without delays.